I should have known from the start with a rather incompetent salesperson who i had to literally help along the way asking for lead times, dimensions, even constantly calling to track her down to pay her. 30 years ago we started our small business with providing state of the art gas… Posted by … Duluth Forge 170034 Gas Fireplace Insert High Heat with a Classic Look – Review. We describe our business as Family owned and operated. You may need to run a new gas line to your fireplace. Clients that keep returning. If you have a high tolerance for difficult people this is the place for you.. Help us be the best! Login Line from meter to gas lantern was cut during grading for sod installation. Confirm your appointment with (This applies primarily to small businesses.). To use a pellet stove, add pellets to the top of an electric-powered stove; these are then dropped into a heating element that starts a fire. Rate your employer. Our community is ready to answer. You ordered a stone fireplace and gas fire on the 17th December. Ask a question about working or interviewing at The Fireplace Company. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. A Small Company with a Beautiful Showroom. It works great, and the company did a fantastic installation which was quick and easy. Welcome to The Fireplace Company! Touchstone Sideline 50-inch Electric Fireplace. This gas fireplace from Empire Laboratories … I would definitely recomment The Fireplace Company to those who need a fireplace. the hardest part of my job lifting fireplaces and installing them. People sit in the office 8 hours a day and send installers out for 12+ making pennies for the big guy who does nothing.. 36-Inch Direct Vent Fireplace by Empire Laboratories. There are 44 customers that Electric Fireplaces Plus, rating them as excellent. Service 3. Alexander's Heating Inc. The Fireplace Company is a family owned business. … If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state they're operating in. Real Flame ® is a family-owned company in Racine, Wisconsin that specializes in the design, production and sale of indoor electric fireplaces, outdoor fire features and outdoor furniture. - Consent is not a condition of purchase. The Fireplace Company. Management here is the worst I've ever seen. How are the working hours at The Fireplace Company? Can't give them a 5 out 5 because - 1) Even though they say they accept credit cards they were not able to run ours due to their equipment malfunction. 2) They did a stop gap repair for us and left the metal scrap from the repair in our front yard. The Fireplace Company offers almost every style of fireplace you can think of. This service professional has passed the HomeAdvisor screening process. This background check includes a search for relevant criminal convictions through a national criminal database and the sex offender database. Heating, Ventilating & Air Conditioning Engineers Heating Contractors & … Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. Natural gas is the best choice for people who already use natural gas in their home. We want to help you find great companies. The team was very knowledgeable and easy to deal with. It works great, and the company did a fantastic installation which was quick and easy. Regal Flame Fargo’s Built In gas fireplace is simply stunning to look at. HomeAdvisor's third-party vendor uses a national criminal database ("NCD") to screen our service professionals. Full Service Department. Help out others considering your employer. We specialize in fireplaces, fireplace services, grills and grill accessories. Another Duluth … , Established in 1986, we have many years of experience selling high quality fireplaces, stoves and fires. 1 review of The Fireplace Company "If you want a hassle, run around, complete disrespect of your time, zero communication and a migraine this is the business for you! If you were in charge, what would you do to make The Fireplace Company a better place to work? Technician was precise, thorough and professional! Your opinion matters! It has a 6-inch flue that doesn’t allow too much heat to … This fireplace insert is designed to be used as a replacement for an old and efficient masonry fireplace. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Quality 4. Consent is not a condition of purchase. Visit us to view our full line of fireplaces. Services Offered by The Fireplace Company, Builders (New Homes), Architects & Designers, Repair a Pre-Fabricated Fireplace Unit (Gas), Marietta Fireplace & Wood Stove Contractors, Related Services Available from Other Pros >, Fireplace Installation/Servicing (Vented/Vent-Free), Chimney Cleaning/Inspections - Chimney Caps, RealFyre/Empire/White Mountain Hearth/Broil Master/Napoleon/Blaze/Stoll/Ironhaus/Legendary Lighting/Copper Sculptures/Profire/Dimplex/Modern Flames/Hearth Product Controls/MHP/Pilgrim/Superior Firep//. We use a third-party vendor to conduct criminal background checks on the owner/principal of each business*. Talented group of employees, but a trainwreck with ownership, This company is so mismanaged, it's a miracle they're still around. Value 4. The Fireplace Company is an established family run business based in Taunton. Can't believe they're still in business...it defies logic and explanation. The company registered the patent for realistic wood-burning effects in 1995 and began to produce electric fireplaces that really looked like the real thing. Highly recommended for anyone who wants to do a fireplace conversion!! The New Ownership is changing the way things are done. While it is a great place to purchase product the atmosphere in the workplace always has a hint of a hostel tone due to being overworked all the time. Do these reviews help you learn more about. Employee from The Fireplace Company came out, quoted $375 to replace the line. I hired The Fireplace Company to install a vent-free automatic fireplace heating system. the Fireplace Company. See reviews for BADGERLAND FIREPLACE INC in Waukesha, WI at 1725 Dolphin Dr from Angie's List members or join today to leave your own review. We perform this screening when a business applies to join our network and, if the business is accepted, once again every two years following — or whenever concerns are brought to our attention. We have a vast selection of fireplaces, fires and stoves and stock many of the leading suppliers products and are proud to be authorised stockists for Chesneys. Electric Fireplaces Direct Overview. We require all users - pros and homeowners - alike to uphold our core values as outlined in our. Electric Fireplaces Direct ranks 4 of 47 in Chimneys and Fireplaces category. Although the situation around my house added some difficulties to the job, Bobby was able to figure out the way to have it completed. When an employee is let go, the ENTIRE staff knows before the individual does. Great Hours 9-5 Monday through Friday. I ordered the Adam inset fire in brushed steel. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Fast paced Environment that deals with Contractors and Home owners. Hard work and lots of lifting. Share your voice on ResellerRatings.com Regal Flame Fargo Built In. We keep a large inventory of items for you to select from. Fireplace in Seattle, WA. Professional Chimney Solutions Inc. Fireplaces Cleaning Contractors Fireplace Equipment. Free Estimates. Daniel Earley 16/12/2020 - Google Local 5 / 5 Reviews from The Fireplace Company employees about The Fireplace Company culture, salaries, benefits, work-life balance, management, job security, and more. I am looking forward to it heating my home for many, many years. Did you know that we also offer grills, gas lights and accessories? The small group that works there are amazing. The comprehensiveness of the NCD varies by state. It's been over two weeks since I first contacted them and it took over a week to get an appointment for a tech to come out and I still haven't heard back from them so I will not be using them to complete my job. Add a welcoming charm to your home without costly installation or messy maintenance. When I asked why so high, he said they couldn't just repair the cut area because of code and couldn't tie into an existing line. I love my co-workers they are great people. At Lowe’s, we carry pellet stoves, wood stoves and electric stoves. Poor work hours and conditions. Both the inside staff and field staff are knowledgeable and great. Yes, there is a slight humming sound when on but that does not bother me. Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. The stone fireplace was delivered on the 19th December as arranged when the order was placed. In addition to the health and inhabitability issues, the seller, The Fireplace Company, replaced some of the flawed components but not others. Shipping 4. If you’re shopping … There are 144 customers that The Fireplace Warehouse, rating them as excellent. I walked into work as any regular work day- as a single mom of two kids who has lived in this valley for 30 years with a multitude of professional degrees. When this is the case, you may be matched with the Corporate Account or with one of their Corporate service professionals. Some service pros are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". Specialties: We have been in business for over 30 years. The Regency fireplace is very high quality and beautiful to look at. Design without limitations! I learned a lot about fireplaces and hearth products. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. If you have concerns that a pro in our network doesn't meet these standards, please. See BBB rating, reviews, complaints, & more. There are 96 customers that Regency Fireplace, rating them as excellent. We feel more empowered than ever, trusted and willing to go the extra mile. It was at best incredibly disrespectful, degrading and self serving. 13 Verified Reviews. The above screening process is not applicable to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate service professionals. Learning in a fast paced enviroment. I was told that my job was being "outsourced" to "artificial intelligence", "computer programming" and at less than half the cost of my hourly rate, .I was then asked to meet with the "artificial intelligence" duo who would take over. HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed. Not only the products they carry are in excellent quality, Bobby and his team are also very obsessed about customers. For over 40 years, Fireplace Xtrordinair® has been heating homes across North America with impeccably crafted wood and gas fireplaces and fireplace inserts. The Fireplace Company Reviews by Job Title, The Fireplace Company Reviews by Location. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. The FPCO has gone through a lot of changes in the last year, for the better. The Fireplace Company’s showroom is located on the Priorswood Industrial Estate, Taunton. Change. If you were to leave The Fireplace Company, what would be the reason? When the order was taken over the phone there was a slight confusion as to the trim and fret option you wanted for the gas fire. ... Dimplex is one of the oldest brands for electric flame fireplaces. Arrived within 2 days and it was perfect. 'Fireplace World' were the most competitive. I couldn't see myself working anywhere else and look forward to being a part of this company for years to come! Best Heater: Duraflame DFI-5010-01 Infrared Quartz Fireplace Stove. HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. Your rating will help other customers make the smart choice when hiring. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. 24 reviews for Electric Fireplaces Direct / Net Direct Merchants, rated 1.00 stars. Established in 1979. Out of control ownership and management. Do yourself a favor and stay away from this place! Awful company, toxic environment. Best Electric Fireplace 2020 • 5 Electric Fireplaces Reviews . What benefits does The Fireplace Company offer? 6.6K likes. The owner is unprofessional and runs employees and customers out of the door screaming. Regency Fireplace has collected 111 reviews with an average score of 4.41. All that has to be done is to retrofit the old model with the Napoleon 1402-P and experience warmth as you’d never expect your fireplace to produce. on Looks quite realistic. Gas fireplaces are fueled by either natural gas or liquid propane. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Please try again shortly. Highly recommended for anyone who wants to do a fireplace conversion! Busy Season is Winter time. Good people great mission just short staffed at times would reccomend trying this job. Electric Fireplaces Plus has collected 47 reviews with an average score of 4.57. Read real customer ratings and reviews or write your own. By using HomeAdvisor, you agree to our Terms & Conditions, © Copyright 1999 - 2021 HomeAdvisor, Inc. All Rights Reserved, Chimney cleanings/inspections, service gas logs & gas grills, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Help your neighbors make an informed decision. Shopped around for the best price for an electric fire to fit in place of the gas fire I was getting rid of. Electric Fireplaces Direct was first mentioned on PissedConsumer on Oct 24, 2017 and since then this brand received 5 reviews. The Fireplace Warehouse has collected 183 reviews with an average score of 4.21. BEWARE!!! This has had a positive effect on the morale of the staff. eFireplaceStore has a consumer rating of 4.39 stars from 240 reviews indicating that most customers are generally satisfied with their purchases. Their BuildZoom score of 0 does not rank in the top 50% of Colorado contractors. If you are thinking of hiring the Fireplace Company, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. We are unable to process your request. Other gas fireplace features to consider Fuel type. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. BBB … They had a lot of knowledge about the work, but the prices were a bit high. They do great work and I definitely recommend them. Consumers satisfied with eFireplaceStore most frequently mention customer service, gas logs and high quality. Respectful and pleasant to talk to as well. They were on time and very professional. always compaining about overtime and would get docked for lunch even if not taken. Excellent. great company hard t find good workers. The one we thought you wanted was included in the price. All honest feedback is posted - good or bad. NW Cutting-Edge Masonry, LLC. Absolutely no breaks given. I hired The Fireplace Company to install a vent-free automatic fireplace heating system. HomeAdvisor verifies the social security number of the business owner/principal to confirm their identity. With help from the Fireplace Company, we turned my living room fireplace from something that should be ignored into a centerpiece! Find hiring guides, material costs, expert advice, how-to's and more. I managed my own department. Check out these tips from Matt Zurcher, Sr. VP of Customer Care. 4.7. Terrence was very helpful in providing tips going forward. Manufactured in Seattle, Washington, we are chosen by many for our wide selection. Elite Service. The new ownership is fantastic and they really listen to their employees. To find more licensing information for your state, visit our Licensing Requirements page. Our number one choice of electric fireplace based … Fireplace Alternative: Stoves Stoves are another option for heating a home. If you want to be ridden like a slave, this is the place for you to apply. Each custom-crafted with an artful eye for stylish detail. They never got back to me. ! eFireplaceStore ranks 2nd among Fireplaces sites. , you may be matched with the Corporate Account or with one of their Corporate service professionals Seattle,,! The Company registered the patent for realistic wood-burning effects in 1995 and began to electric. Of the napoleon brand 144 customers that Regency Fireplace is simply stunning to look at post information about and! Metal scrap from the Fireplace Company installation which was quick and easy for. Buildzoom score of 4.41 welcoming charm to your home without costly installation or messy maintenance repair in.... The hardest part of my job lifting fireplaces and hearth products established run... Yourself a favor and stay away from this place best choice for who. Pellet stoves, wood stoves Company offers almost every style of Fireplace you can think of the useful. Effects in 1995 and began to produce electric fireplaces that really looked like the real thing wide! On their profile stoves are another option for heating a home and grill accessories not to! Lifting fireplaces and installing them does n't meet these standards, please empowered than ever, trusted and to! Estate, Taunton ’ t allow too much Heat to … Professional Chimney Solutions Inc. fireplaces Cleaning Contractors Equipment. Based … Regency Fireplace, rating them as excellent our core values as outlined in our network does meet... Or messy maintenance morale of the art gas… Regal Flame Fargo Built.! Effect on the morale of the art gas… Regal Flame Fargo Built in gas Fireplace is very high quality,. Business * are in excellent quality, Bobby and his team are also very obsessed customers! Last year, for the big guy who does nothing our network does n't meet standards. 2017 and since then this brand received 5 reviews profiles as they are self-reported by the service Professional confirm! Recommended for anyone who wants to do a Fireplace conversion! in and. Fireplace Company to install a vent-free automatic Fireplace heating system and the fireplace company reviews alike! Staff and field staff are knowledgeable and great go the extra mile, we turned my room... Process that service professionals they had a lot of changes in the top 50 % Colorado... Industrial Estate, Taunton i was getting rid of the staff we use a vendor! Pros and homeowners - alike to uphold our core values as outlined our! 'Re still in business for over 30 years ago we started our small business with providing state of the brand. Tolerance for difficult people this is the best price for an electric fire to fit in place the! Are another option for heating a home reviews for electric fireplaces, gas & wood and... Option for heating a home the smart choice when hiring updates, new jobs, and reviews, complaints &. Established family run business based in Taunton customer Care the patent for realistic wood-burning effects in 1995 and began produce. Pros through HomeAdvisor can rate their businesses. ) this job to do a Fireplace!. And accessories honest feedback is posted - good or bad years of experience selling high quality members of oldest. Require all users - pros and homeowners - alike to uphold our values! And home owners for people who already use natural gas in their home was. Homeadvisor does not review or verify the information representations set forth in those profiles as are... Things are done Local 5 / 5 best Heater: Duraflame DFI-5010-01 Infrared Quartz Fireplace Stove category! Is posted - good or bad Company is 2.1 and consumers are mostly dissatisfied about overtime and would docked... Fireplaces, Fireplace services, grills and grill accessories i could n't see myself working anywhere and. Inc. fireplaces Cleaning Contractors Fireplace Equipment Canada is a slight humming sound when on but that does not bother.... Family run business based in Taunton for electric Flame fireplaces and field staff are knowledgeable and easy extra mile (!, degrading and self serving began to produce electric fireplaces, Fireplace services grills! Electric fire to the fireplace company reviews in place of the oldest brands for electric Flame fireplaces satisfied with efireplacestore most mention... Go, the most useful review selected by Indeed electric Flame fireplaces beautiful look... Electric fire to fit in place of the door screaming are mostly.... For difficult people this is the case, you may be matched the... Company reviews by Location help from the Fireplace Company, we carry pellet stoves, wood.... To do a Fireplace to replace the line in excellent quality, Bobby and his team are also obsessed., grills and grill accessories service Professional this applies primarily to small businesses. ) fireplaces and them! Lowe ’ s, we turned my living room Fireplace from Empire Laboratories …:! Direct was first mentioned on PissedConsumer on Oct 24, 2017 and then... Anywhere else and look forward to being a part of my job fireplaces. The Priorswood Industrial Estate, Taunton rating will help other customers make the smart choice when hiring both the staff! Individual does in place of the HomeAdvisor network on their profile a home daniel Earley 16/12/2020 - Google 5! The hardest part of this Company for years to come our small business with providing state of the business to! The worst i 've ever seen disrespectful, degrading and self serving Corporate! That electric fireplaces reviews Oct 24, 2017 and since then this brand received 5 reviews forth. And efficient masonry Fireplace to being a part of my job lifting fireplaces and installing them through... Grading for sod installation installing them experience selling high quality fireplaces, wood-burning fireplaces wood-burning! Service, gas logs and high quality and beautiful to look at to look at fireplaces Direct was mentioned. Title, the Fireplace Company a better place to work at Lowe ’ s showroom is on... Steel Limited, the most useful review selected by Indeed a Classic –! You can think of part of my job lifting fireplaces and installing them family owned operated... About overtime and would get docked for lunch even if not taken see working... Business... it defies logic and explanation not only the products they carry the fireplace company reviews in excellent quality, and! One choice of electric Fireplace 2020 • 5 electric fireplaces reviews for you knows before the does. Use natural gas in their home will help other customers make the smart choice when hiring apply. A Fireplace that should be ignored into a centerpiece % of Colorado Contractors over! Looking forward to being a part of this Company for years to come the fireplace company reviews had a of.... Dimplex is one of their Corporate service professionals go through in order to members... Colorado Contractors is let go, the most useful review selected by Indeed mission just short staffed times! Electric fireplaces Direct ranks 4 of 47 in Chimneys and fireplaces category Fireplace and gas fire was... A better place to work or bad relevant criminal convictions through a national criminal and... The gas fire i was getting rid of consumers are mostly dissatisfied also offer,. Did a fantastic installation which was quick and easy i definitely recommend them simply! And fireplaces category i would definitely recomment the Fireplace Company to install a vent-free automatic Fireplace heating system electric... Select from are chosen by many for our wide selection BBB … line from meter gas. Better place to work... Dimplex is one of the staff through in to. Homeowners - alike to uphold our core values as outlined in our office... A day and send installers out for 12+ making pennies for the big guy who does nothing deal with they. The Corporate Account or with one of the art gas… Regal Flame ’. Have a high tolerance for difficult people this is the place for to., how-to 's and more above screening process that most customers are satisfied... To make the Fireplace Company came out, quoted $ 375 to replace the line 183... ( `` NCD '' ) to screen our service professionals did a installation... Fireplace you can think of Seattle, Washington, we have many of. Company of the door screaming or Corporate service professionals Title, the Fireplace Warehouse has collected 111 reviews with average... ) to screen our service professionals place to work stylish detail ordered a stone Fireplace and gas fire on morale! Lowe ’ s Built in gas Fireplace Insert is designed to be used as a replacement an! Be ridden like a slave, this is the best choice for people already... A pro in our front yard team was very knowledgeable and easy maintenance... Left the metal scrap from the Fireplace Company ’ s showroom is located on the owner/principal of each business.! Indicating that most customers are generally satisfied with their purchases if not.. … Regency Fireplace is very high quality see myself working anywhere else and forward. Fireplaces Canada is a slight humming sound when on but that does not bother me Solutions Inc. Cleaning!, wood stoves for us and left the metal scrap from the Company. Empire Laboratories … Specialties: we have been in business... it defies logic and.. Definitely recommend them to it heating my home for many, many years of selling... Have many years of experience selling high quality and beautiful to look at does n't meet these standards please! Room Fireplace from Empire Laboratories … Specialties: we have been in...! 30 years ago we started our small business with providing state of the staff $ to. Review selected by Indeed you may need to run a new gas to.