They kept trying to push me off to either Lenovo or they tried to get me to purchase the flash drive for the operating system through Amazon. Report on SquareTrade, Inc. On March 26th 2012 I purchased a three year warranty for a Canon Powershot A3000 camera, declared purchase price $95.00. We appreciate your review and being a customer with Squaretrade. I was sent an email with the specs of the replacement TVs to review. They told me to package the computer and send it back, or I could go to a repair center, pay for it, and they would reimburse me. It's starting to get worse over the last few weeks. What happens if the seller does not respond after the payment is completed? I submitted a claim to SquareTrade and one thing that kinda got me is I didn’t know that I had to upload the receipt. I would purchase Square Trade again. Shipping service: FedEx Express wireless headphones on eBay and ext. Transaction Date Transaction # Item Description Seller's eBay ID SquareTrade Family Plans require that only one phone either be purchased in the last 30 days or be insured by a carrier until the date you purchased your SquareTrade warranty. Here are the devices that can be protected by SquareTrade’s warranties: SquareTrade’s coverage varies by device, but some of the common issues and accidents that are eligible for coverage include: You can file a claim with SquareTrade online if your device is damaged or malfunctioning. Jill from SquareTrade here. I'm so glad I got their warranty and would highly recommend if you get a refrigerator or any appliance you use often. I had to call a couple of times. eBay Square Trade Transaction Started You have to pay with cash at any MoneyGram Office. But it's part of their rules that they have to transfer the call over to technical support to try to diagnose the computer. Once I found out that the hard drive had crashed, I called back SquareTrade to edit the claim, and once I told them the issue, the process was pretty fast. Then I looked at the specs and this TV was not even close to our TV. Thanks for your great customer service. I got the claim in when I was thinking I'd probably abandon it and try again in a week when it's been past that year mark. They explained everything to me. In fact, I have to press it hard just to cut the computer on. Plans that include accident protection also cover damage from accidents like drop and spills. Shipping & Handling: :$0.00 Sender's full name and address Glassdoor gives you an inside look at what it's like to work at SquareTrade, including salaries, reviews, office photos, and more. Once your claim is approved, there are a few ways your device may be repaired. But because I know about it, I took it anyway. Click here to read other Rip Off Reports on ebay, https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. We're really disappointed that there are people who are using our name and preying on people's trust of the SquareTrade brand to defraud people on eBay. Will ST refund money or repair the product in case of a trouble. I scanned and emailed over what they asked for. It's basically a blank Windows computer. Vizio contacted SquareTrade, and I remember being on the call with both representatives, basically confirming information. Vizio got off the call, I continued to confirm my personal information with the SquareTrade rep. It made perfect sense. Transactions with this eBay seller are covered by purchase protection against fraud and description errors By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The speaker is cracked. You have 2 options to confirm the payment: (click bellow to sent confirmation payment via email) READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Ebay - Squaretrade - Moneygram. Then stopped working. SquareTrade’s warranty policies provide comprehensive coverage at an affordable price, and the company offers a 30-day risk-free trial to guarantee your satisfaction. Squaretrade Ebay Warranty Division, Extended Warranty, Complaint over four ripoff warranties. For buyers or sellers safety, if the owner of this account wants to withdraw the funds, he will have to wait at least 15 days from that day before the funds are released and the purchase protection account is closed. The only thing I didn’t like was when I discussed the claims for the computer, they told me that the warranty doesn’t cover software issues and they told me I had to call the company. SquareTrade was first mentioned on PissedConsumer on Sep 01, 2011 and since then this brand received 581 reviews. SquareTrade’s warranties are sold by a number of large retailers, including, Amazon, Sam’s Club, Staples and Costco. When your stuff breaks, it's our mission to make you good again. I had to file a claim and it was quick and easy. I haven't had very good luck with buying one and having it last for beyond that 90-day period. (WAITING FOR PAYMENT) 30 Day Money Back Guarantee If you have any questions, please contact us. I am buying a seller refurb. I was already gonna spend so much for a TV. SquareTrade (computers, consumer electronics, photo) is probably the best-known provider of extended warranties on eBay. So, I just pulled up all the files about the date and everything, then I saw it. They pretty much treated me like I didn’t know what I was talking about. But it was a little lengthy. But the customer service and SquareTrade themselves were great. According to their website, when SquareTrade opened their doors in 1999 technology was rapidly advancing and becoming an integral part of people’s everyday lives and routines. I believe they had me wait a day to see it that fixed, but it didn't. I received a message on how my phone would be looked at and if it could be repaired. great value for extended warranty. Within in 2 days I received another message stating I would receive a refund because my phone was not able to be fixed. I explained how I wanted to upgrade. Examples of coverage include: drops, spills and other accidents during use, including liquid damage from immersion. So it's probably smarter to get the warranty. So if the Purchase price was 100$ and it needed 50$ in repairs your warranty now only has 50$ coverage remaining. I was shocked beyond words when I filed a claim online with Square Trade. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. http://blog.squaretrade.com. (+1)-206-203-1690 It won't give me a clear result and it gets lines every time. A little over two years in one of the TVs started acting up. Since Fitbits aren't able to be repaired, you'd more than likely get a replacement unit should something happen to the one you own. After that, the process was kinda easy. Buyers's E-mail Address: (((ROR redacted email address for security purposes))) Your satisfaction is very important to us, and with this 30-day offer, you can have all the confidence in the world. So I did a survey and explained what happened. Sent in for repair, came back like new. We apologize for any frustration caused by your recent claim. They sent a new product, a better version. All rights reserved. I have been scammed out of $600 on ebay. So if consumer affairs wants to confirm the validity to my story, by all means ask me for my phone records and get the recorded call from squaretrade for the date and time I mention. Constantly streaming slow, pausing in the middle of videos and even freezing. Hassle-free online claims. But that was my fault. The warranty option is not set through the API. Almost before I'd respond and hit enter, he could type a response within seconds. I contact SquareTrade approximately 2 weeks ago to ask if I could get a warranty for an engine and transmission I was about to purchase from eBay. The rep was really good. This was a major problem for my child cause that was all the TV was used for, she had no cable or ability to watch physical media. It's a give and take. Warranties will be automatically featured on listings that meet the following criteria (For US Site). The buyer, Andrew Zeiger should feel confident purchasing from an eBay & Square Trade Member. 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